Contact Support

Contact Support

As of January 25, 2016, we transitioned all on-line support to the Avid process.  Please register or sign in to your Avid Master Account by clicking on the “Registered User” or “Open Support Case” link on this page.  

With your Avid Master Account you can easily:

  • Access and monitor your support inquiries, as well as submit, update and review your cases online
  • Add attachments directly to your case
  • Receive automatic case creation and update notifications, to speed up case resolution
  • Review historical data to refresh previously provided solution


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